1. Information We Collect

We collect the following types of information to provide and improve our service:

Account Information: Name, email address, and organization details provided during registration.
Usage Data: Information about how you interact with the platform, including pages visited, features used, and actions taken.
Uploaded Content: Documents, images, and data you upload to the platform for proposal generation and analysis.
Payment Information: Payment processing is handled entirely by Stripe. We do not store your credit card numbers or banking details on our servers. We may retain Stripe customer IDs and subscription status for account management.

2. How We Use Information

We use the information we collect for the following purposes:

To operate, maintain, and improve the Sentinel Forge Systems platform and its features.
To process payments and manage your subscription through Stripe.
To provide customer support and respond to your inquiries.
To send service-related notifications, such as billing updates and security alerts.
To analyze usage trends and optimize the user experience.

3. Data Sharing

Stripe: We share necessary information with Stripe to process payments and manage subscriptions.
No Selling of Data: We do not sell, rent, or trade your personal information to any third parties.
Essential Service Providers: We may share data with trusted third-party providers who assist in operating our service (e.g., email delivery, hosting), subject to confidentiality agreements.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.

4. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly. These are essential cookies required for the operation of the service. We do not use cookies for advertising or cross-site tracking purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure authentication mechanisms, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. Please note that deletion of certain data may impact your ability to use the service.

7. Children's Privacy

Sentinel Forge Systems is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@sentinelforgesystems.com.